Shipping policy

Shipping Policy

Last updated: October 8, 2026

At FORCEX, we work to get your order processed and delivered as quickly as possible. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

Orders are processed after successful payment confirmation.

Most orders are processed within 2–5 business days. Processing times may be longer during sales, holidays, product launches, or periods of high order volume.

Orders may be subject to additional processing time if the product is made or prepared specifically for your order.

2. Shipping Time

After your order has been dispatched, delivery typically takes approximately 3–7 business days, depending on your location and the courier service.

Delivery times are estimates and are not guaranteed.

Remote or difficult-to-service locations may require additional delivery time.

3. Shipping Charges

Applicable shipping charges will be displayed during checkout before you complete your purchase.

From time to time, FORCEX may offer free shipping promotions or other shipping offers.

4. Order Tracking

Once your order has been shipped, tracking information may be provided through the email address or phone number associated with your order.

Tracking information may take some time to become active after the shipment is handed over to the courier.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Full name

  • House/building number

  • Street/locality

  • City

  • State

  • PIN code

  • Valid phone number

FORCEX is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete delivery information provided by the customer.

6. Delivery Attempts

Courier partners may make multiple delivery attempts.

If an order cannot be delivered because the customer is unavailable, refuses delivery, provides an incorrect address, or otherwise prevents delivery, the shipment may be returned to the sender.

Additional shipping charges may apply if a returned order needs to be shipped again.

7. Delayed or Lost Shipments

While we work with reliable shipping partners, delivery delays can occasionally occur due to circumstances outside our control, including:

  • Weather conditions

  • Natural events

  • Courier disruptions

  • Public holidays

  • High shipping volumes

  • Transportation delays

  • Incorrect address information

  • Other unforeseen circumstances

If your order appears to be significantly delayed, please contact our customer support team with your order number so we can assist you.

8. Damaged Packages

If your package arrives visibly damaged, please contact FORCEX as soon as possible and provide photographs or videos of the package and product.

This information may be required to investigate the issue with the shipping provider.

9. International Shipping

International shipping availability, charges, delivery times, customs duties, and applicable taxes may vary by destination.

If international shipping is offered for a particular product, the applicable shipping information will be displayed during checkout.

Any customs duties, import taxes, or other charges imposed by the destination country may be the responsibility of the customer unless otherwise stated.

10. Contact Us

For questions regarding shipping or delivery, please contact FORCEX through the customer-support details provided on our website.

FORCEX reserves the right to update this Shipping Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.